4 Online Review Management Mistakes Your Agency Needs to Avoid
Which of these goals sounds harder to accomplish?
Managing online reviews of your own busi....
How to Respond to a 5-Star Rating or Review
Congratulations on receiving a 5-star rating or review of your business. That’s a great indic....
Own or Manage a Restaurant? Don’t Make the Mistake of Ignoring Your Reviews
2020 was a challenging year for the restaurant industry, which experienced a debilitating finan....
How to Respond to a 1-Star Rating or Review
One of them strikes every business eventually: the dreaded 1-star review. In fact, 1-star ratin....
How to Leverage Bad Reviews to Benefit Your Home Services Business
If you operate a business, bad reviews are inevitable — even if they’re completely unwarran....
Customers Increasingly Expect Businesses to Respond to Reviews — Is Yours Keeping Up?
By the end of 2009, approximately 8.8 million reviews had been posted to Yelp — a company whi....
How to Improve Your Review Response Strategy as a Multi-Location Business
According to BrightLocal and SearchEngineJournal.com, “The average business on Google has 39 ....
3 Statistics That Show Why Your Business Needs to Start Responding to Reviews in 2021
From gaining new skills to setting new goals, most of us kick off our new year by making resolu....
Is Your Agency Following These 3 Harvard-Recommended Strategies to Respond to Negative Reviews?
Responding to online reviews is an effective, yet often overlooked, strategy to improve SEO and....