How to Leverage Bad Reviews to Benefit Your Home Services Business
If you operate a business, bad reviews are inevitable — even if they’re completely unwarran....
Customers Increasingly Expect Businesses to Respond to Reviews — Is Yours Keeping Up?
By the end of 2009, approximately 8.8 million reviews had been posted to Yelp — a company whi....
How to Improve Your Review Response Strategy as a Multi-Location Business
According to BrightLocal and SearchEngineJournal.com, “The average business on Google has 39 ....
3 Statistics That Show Why Your Business Needs to Start Responding to Reviews in 2021
From gaining new skills to setting new goals, most of us kick off our new year by making resolu....
Is Your Agency Following These 3 Harvard-Recommended Strategies to Respond to Negative Reviews?
Responding to online reviews is an effective, yet often overlooked, strategy to improve SEO and....
How to Respond to Positive Online Reviews of Your Business
If you’ve recently visited the Shout About Us blog, you might remember seeing our how-to guid....
Auto Industry Ranked #1 Most Likely to Respond to Online Reviews, Survey Finds
In our recent article on why responding to online reviews matters, we explained how replying to....
How to Respond to Negative Online Reviews of Your Business
If you’re a regular visitor to our blog, you might recall our recent article discussing why i....
3 Tips for Responding to Negative Reviews of Your HVAC Business This Winter
As the now-famous line goes, “Winter is coming.” For HVAC companies, that means more busine....