How to Respond to a 1-Star Rating or Review
One of them strikes every business eventually: the dreaded 1-star review. In fact, 1-....
How to Leverage Bad Reviews to Benefit Your Hom...
If you operate a business, bad reviews are inevitable — even if they’re completel....
Customers Increasingly Expect Businesses to Res...
By the end of 2009, approximately 8.8 million reviews had been posted to Yelp — a c....
How to Improve Your Review Response Strategy as...
According to BrightLocal and SearchEngineJournal.com, “The average business on Goog....
3 Statistics That Show Why Your Business Needs ...
From gaining new skills to setting new goals, most of us kick off our new year by mak....
Is Your Agency Following These 3 Harvard-Recomm...
Responding to online reviews is an effective, yet often overlooked, strategy to impro....