by: Emily Homrok March 31, 2021 Comments: 0 Blog How to Respond to a 5-Star Rating or Review Congratulations on receiving a 5-star rating or review of your business. That’s a great indic....
by: Emily Homrok March 19, 2021 Comments: 0 Blog Own or Manage a Restaurant? Don’t Make the Mistake of Ignoring Your Reviews 2020 was a challenging year for the restaurant industry, which experienced a debilitating finan....
by: Emily Homrok March 10, 2021 Comments: 0 Blog How to Respond to a 1-Star Rating or Review One of them strikes every business eventually: the dreaded 1-star review. In fact, 1-star ratin....
by: Emily Homrok February 24, 2021 Comments: 0 Blog How to Leverage Bad Reviews to Benefit Your Home Services Business If you operate a business, bad reviews are inevitable — even if they’re completely unwarran....
by: Emily Homrok February 10, 2021 Comments: 0 Blog Customers Increasingly Expect Businesses to Respond to Reviews — Is Yours Keeping Up? By the end of 2009, approximately 8.8 million reviews had been posted to Yelp — a company whi....
by: Emily Homrok January 13, 2021 Comments: 0 Blog 3 Statistics That Show Why Your Business Needs to Start Responding to Reviews in 2021 From gaining new skills to setting new goals, most of us kick off our new year by making resolu....
by: Emily Homrok January 6, 2021 Comments: 0 Blog Is Your Agency Following These 3 Harvard-Recommended Strategies to Respond to Negative Reviews? Responding to online reviews is an effective, yet often overlooked, strategy to improve SEO and....
by: Emily Homrok December 9, 2020 Comments: 0 Reputation Management How to Respond to Positive Online Reviews of Your Business If you’ve recently visited the Shout About Us blog, you might remember seeing our how-to guid....
by: Emily Homrok November 24, 2020 Comments: 0 Reputation Management Auto Industry Ranked #1 Most Likely to Respond to Online Reviews, Survey Finds In our recent article on why responding to online reviews matters, we explained how replying to....