How to Respond to a 5-Star Rating or Review
Congratulations on receiving a 5-star rating or review of your business. That’s a g....
Own or Manage a Restaurant? Don’t Make the Mist...
2020 was a challenging year for the restaurant industry, which experienced a debilita....
How to Respond to a 1-Star Rating or Review
One of them strikes every business eventually: the dreaded 1-star review. In fact, 1-....
How to Leverage Bad Reviews to Benefit Your Hom...
If you operate a business, bad reviews are inevitable — even if they’re completel....
Customers Increasingly Expect Businesses to Res...
By the end of 2009, approximately 8.8 million reviews had been posted to Yelp — a c....
How to Improve Your Review Response Strategy as...
According to BrightLocal and SearchEngineJournal.com, “The average business on Goog....