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How to Respond to a 2-Star Rating or 4-Star Rev...

Recently on the Shout About Us blog, we’ve been sharing a series of tips on respond....

As an educator or academic service provider, you play a direct role in shaping the mi....

If you read our blog or newsletter, you already know that we love to share tips on re....

Which of these goals sounds harder to accomplish? Managing online reviews of you....

Congratulations on receiving a 5-star rating or review of your business. That’s a g....

2020 was a challenging year for the restaurant industry, which experienced a debilita....

One of them strikes every business eventually: the dreaded 1-star review. In fact, 1-....

If you operate a business, bad reviews are inevitable — even if they’re completel....

By the end of 2009, approximately 8.8 million reviews had been posted to Yelp — a c....