Blog

How to Respond to a 3-Star Rating or Neutral Review of Your Business

If you read our blog or newsletter, you already know that we love to share tips on responding t....

Which of these goals sounds harder to accomplish? Managing online reviews of your own busi....

Congratulations on receiving a 5-star rating or review of your business. That’s a great indic....

2020 was a challenging year for the restaurant industry, which experienced a debilitating finan....

One of them strikes every business eventually: the dreaded 1-star review. In fact, 1-star ratin....

If you operate a business, bad reviews are inevitable — even if they’re completely unwarran....

By the end of 2009, approximately 8.8 million reviews had been posted to Yelp — a company whi....

According to BrightLocal and SearchEngineJournal.com, “The average business on Google has 39 ....

From gaining new skills to setting new goals, most of us kick off our new year by making resolu....