How to Respond to a 2-Star Rating or 4-Star Rev...
Recently on the Shout About Us blog, we’ve been sharing a series of tips on respond....
How (and Why) to Respond to Reviews in the Educ...
As an educator or academic service provider, you play a direct role in shaping the mi....
How to Respond to a 3-Star Rating or Neutral Re...
If you read our blog or newsletter, you already know that we love to share tips on re....
4 Online Review Management Mistakes Your Agency...
Which of these goals sounds harder to accomplish?
Managing online reviews of you....
How to Respond to a 5-Star Rating or Review
Congratulations on receiving a 5-star rating or review of your business. That’s a g....
Own or Manage a Restaurant? Don’t Make the Mist...
2020 was a challenging year for the restaurant industry, which experienced a debilita....
How to Respond to a 1-Star Rating or Review
One of them strikes every business eventually: the dreaded 1-star review. In fact, 1-....
How to Leverage Bad Reviews to Benefit Your Hom...
If you operate a business, bad reviews are inevitable — even if they’re completel....
Customers Increasingly Expect Businesses to Res...
By the end of 2009, approximately 8.8 million reviews had been posted to Yelp — a c....