How (and Why) to Respond to Reviews in the Education Industry: 14 Tips for Tutoring Services and Test Prep Companies
As an educator or academic service provider, you play a direct role in shaping the minds, caree....
How to Respond to a 3-Star Rating or Neutral Review of Your Business
If you read our blog or newsletter, you already know that we love to share tips on responding t....
4 Online Review Management Mistakes Your Agency Needs to Avoid
Which of these goals sounds harder to accomplish?
Managing online reviews of your own busi....
How to Respond to a 5-Star Rating or Review
Congratulations on receiving a 5-star rating or review of your business. That’s a great indic....
Own or Manage a Restaurant? Don’t Make the Mistake of Ignoring Your Reviews
2020 was a challenging year for the restaurant industry, which experienced a debilitating finan....
How to Respond to a 1-Star Rating or Review
One of them strikes every business eventually: the dreaded 1-star review. In fact, 1-star ratin....
How to Leverage Bad Reviews to Benefit Your Home Services Business
If you operate a business, bad reviews are inevitable — even if they’re completely unwarran....
Customers Increasingly Expect Businesses to Respond to Reviews — Is Yours Keeping Up?
By the end of 2009, approximately 8.8 million reviews had been posted to Yelp — a company whi....
How to Improve Your Review Response Strategy as a Multi-Location Business
According to BrightLocal and SearchEngineJournal.com, “The average business on Google has 39 ....